# ❓ Troubleshooting

### Common Issues

#### 🔧 Quick Fixes

**App won't open:**

* Restart your phone
* Update the app
* Reinstall if needed

**Can't see my crypto:**

* Pull down to refresh
* Check you're on the right network

**Transaction failed:**

* Check that you have enough for the fees
* Check the address format

***

### FAQs

#### ❓ Frequently Asked Questions

**Q: Is my crypto stored on my phone?** A: No, it's on the blockchain. Your phone just has the keys to access it.

**Q: Can LF Wallet see my balance?** A: No, we can't see your balance, transactions, or recovery phrase.

**Q: What if the LF Wallet company closes?** A: Your crypto is safe! Use your 24 words with any compatible wallet.

**Q: Can I use LF Wallet on multiple phones?** A: Yes! Import your wallet using your 24 words on any device.

**Q: Are there fees?** A: LF Wallet is free. You only pay network fees for transactions.

***

### Contact Support

#### 📞 Need Help?

**Before contacting support:**

* Check this guide
* Try our troubleshooting steps
* Never share your 24 words!

**Contact us:**

* 📧 Email:  <support@lflabs.fund>
* 💬 Website: [https://lflabs.fund/wallet](https://lflabs.fund/en/wallet)
* 🐦 X (Twitter): <https://x.com/LFWallet>

**We can help with:**

* ✅ App issues
* ✅ General questions
* ✅ Feature requests

**We CANNOT help with:**

* ❌ Recovering lost 24 words
* ❌ Reversing transactions
* ❌ Investment advice

***

### 🎉 You're Ready!

Congratulations! You now know the basics of using LF Wallet safely and effectively.

**Remember the golden rules:**

1. 🔐 **Protect your 24 words**
2. 🔍 **Double-check before sending**
3. 🚨 **Stay alert for scams**
4. 📚 **Keep learning**

Welcome to the world of cryptocurrency!