❓ Troubleshooting

Quick solutions to common issues, FAQs, and how to reach our support team

Common Issues

🔧 Quick Fixes

App won't open:

• Restart your phone

• Update the app

• Reinstall if needed

Can't see my crypto:

• Pull down to refresh

• Check you're on the right network

Transaction failed:

• Check that you have enough for the fees

• Check the address format

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FAQs

❓ Frequently Asked Questions

Q: Is my crypto stored on my phone? A: No, it's on the blockchain. Your phone just has the keys to access it.

Q: Can LF Wallet see my balance? A: No, we can't see your balance, transactions, or recovery phrase.

Q: What if the LF Wallet company closes? A: Your crypto is safe! Use your 24 words with any compatible wallet.

Q: Can I use LF Wallet on multiple phones? A: Yes! Import your wallet using your 24 words on any device.

Q: Are there fees? A: LF Wallet is free. You only pay network fees for transactions.

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Contact Support

📞 Need Help?

Before contacting support:

• Check this guide

• Try our troubleshooting steps

• Never share your 24 words!

Contact us:

• 📧 Email: [email protected]

• 💬 Website: https://lflabs.fund/wallet

• 🐦 X (Twitter): https://x.com/LFWallet

We can help with:

• ✅ App issues

• ✅ General questions

• ✅ Feature requests

We CANNOT help with:

• ❌ Recovering lost 24 words

• ❌ Reversing transactions

• ❌ Investment advice

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🎉 You're Ready!

Congratulations! You now know the basics of using LF Wallet safely and effectively.

Remember the golden rules:

1. 🔐 Protect your 24 words

2. 🔍 Double-check before sending

3. 🚨 Stay alert for scams

4. 📚 Keep learning

Welcome to the world of cryptocurrency!